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FAQ

Frequently Asked Questions

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FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Do you have questions about The Den’s newly renovated townhomes and apartments near UConn? You’ve come to the perfect place to satisfy your curiosity. Learn about our individual leasing, payment processes, how to request maintenance, and everything else you’ll need at your Den home. If you still have questions, don’t hesitate to contact us! We are here to help.

Has the property been renovated?

Property-wide renovations were completed in 2023. Enhanced amenities coming soon, including an upgraded internet package and a shuttle to campus from Cedar Ridge!

Is there an office I can visit?

Yes. You can visit our leasing office at 43 Burt Latham Road, Willington. Our office is open 6 days a week allowing our residents the full community lifestyle! A friendly face will be at the front desk when our office is open. With our in-office staff we also have on-site maintenance staff who responds to maintenance issues quickly and professionally. Each staff member does their best in playing the part of making The Den your new home.

How do I pay my rent and when is it due?

We accept payment via check, money order, or through our online portal. Each payment is due on the first of the month.

What's included in my rent at Hunting Lodge? At Cedar Ridge?

Your monthly installment includes internet, water, garbage, sewage, and gas. This leaves only electricity that the residents are responsible for paying.

Do you allow pets?

The Den is a Pet-Friendly community! Please call for details to ensure that your furry friend is documented and registered appropriately!

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

The Den's mitigated risk program will not cover your personal belongings. We require you to obtain a renter’s insurance policy for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen. Contact the office for more details.

Are furnished apartments available?

Yes! When completing your application, you can select to add a furniture package added, billed monthly. All furniture will be placed in your unit before you move into your newly renovated home. It is a complete package meaning the entire unit will be furnished. We do not offer partial unit furnishings.

Does The Den offer transportation?

Yes! The Den Cedar Ridge offers a private shuttle to UConn and The Den Hunting Lodge is on UConn Purple Bus Line.

Does The Den Provide Roommate Matching?

If you do not have a roommate in mind, we can help! Each applicant fills out a roommate profile and can choose to let the office know if they’re looking for a roommate. We utilize Facebook pages to allow applicants to find others also looking for a roommate.

What If I Don't Have a Guarantor?

No guarantor is no problem with LEAP at leapeasy.com. Leap is a quick and easy process that fills in for a guarantor or co-signer. You can choose Leap right away by notifying the office, or you’ll be opted in after a designated time without a guarantor.

Click here to apply or contact the office for more information.

FAQ

FREQUENTLY ASKED QUESTIONS

What does it mean to have an individual lease?

Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

What is included in the rent?

UFORA Gainesville rent includes: Internet, cable, water, sewer, trash & recycling, washer & dryer, access to all amenities, and a wonderful staff that is there to help you anytime you need them.

Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?


You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments.  If you choose to pay a single installment for the entire amount, that single installment is due August 1.  If you choose to pay in two semester installments, those installments are due August 1 and January 1.  If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months.  Please note that these are all installment payment options and not monthly rent.

How do I pay my rent?

We accept payment via check, money order, or through the online system.

Do you allow pets?

Yes, we allow pets at UFORA Gainesville. Please call the office for more details.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

UFORA Gainesville insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

What if I need to break my lease or don't return for the spring semester?

UFORA Gainesville lease is binding and cannot be broken. If you cannot live at UFORA Gainesville after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

What if I need maintenance in my bedroom or apartment?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

What furniture is provided?

UFORA Gainesville comes fully equipped with energy efficient stainless-steel appliances, a designer furniture package which includes a couch, chair, coffee table, media console, Smart TV, barstools and washer & dryer, and all bedrooms are fully furnished including full XL size bed, desks, chair, night stands, and drawers.

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox located on property. Packages will be delivered using our package locker system so you can retrieve your packages anytime day or night.

What do I need to bring to my new apartment?

We suggest that you bring:
Bedding for a Full-Size XL Bed
Toiletries
Dishes/Cookware
Decorations to make your new room feel like home!

What if I don't have a guarantor?

No Guarantor? No Problem, UFORA Gainesville offers Leap’s Guarantor Waiver Program as an option! If you are unable to provide an approved guarantor within 14 days of signing your lease contract, you would be force placed on the Leap Guarantor Waiver program and charged the monthly charge of $48.30 for this service. Click here to apply or contact the office for more information.

Are leases for families with children available?

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.

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